Frequently Asked Questions

Excellent Computers is a Chennai-based IT solutions company established in 2012. We provide computer sales, networking solutions, IT support, cybersecurity services, CCTV installation, server management, and Annual Maintenance Contracts (AMC) for businesses and institutions.

We primarily serve Chennai and nearby corporate zones. Remote technical diagnostic support options are also active for branch deployments across India wherever configuration links are applicable.

We have been delivering trusted IT equipment infrastructure configurations and system maintenance lifecycle support services since 2012, building scalable operational reliability.

We cater systematically to corporate offices, schools and educational institutions, manufacturing factories, healthcare setups, retail businesses, as well as NGOs & Trusts.

Yes. We supply tailored OEM workstations, enterprise business desktops, professional laptops, and hardware peripherals from industry leading brands based directly on customer requirements and budget profiles.

Yes. We offer extensively component-level tested, quality-vetted refurbished desktops and laptops that offer robust long-term computational runtime parameters and high asset value for businesses and institutions.

Yes. Warranty coverage terms correspond directly to the specific asset tier and manufacturing brand. Comprehensive breakdowns and support timelines are attached explicitly to every commercial bill sheet.

Yes. We have deep logistics pipelines to handle wholesale fleet fulfillment, corporate onboarding rollouts, and multi-system office infrastructure deployments of any footprint volume.

Yes. Our dedicated field engineers visit customer hubs for on-site execution, regular system audits, equipment maintenance, topology optimization, and immediate hardware break-fix situations.

Yes. Operating system anomalies, network configurations, profile patches, and productivity software maintenance loops can be rapidly handled globally over secure, authorized remote desk portals.

An AMC is a preventive maintenance architecture and prioritized service-level agreement. It safeguards your business continuity via systematically managed technical inspection cycles and rapid-response priority tickets to eliminate overhead bottlenecks.

Yes. We manage structured data cabling layouts, routing/switching paradigms, local LAN architectures, enterprise Wi-Fi systems, and overall structural performance optimizations.

Yes. We map next-gen hardware firewalls, structural user permissions, threat monitoring parameters, endpoint malware security, and standard identity management workflows to secure network layers.

Yes. We build centralized Windows server directories, customized shared networks, Active Directory frameworks, and deploy automated data backup routines to maximize business disaster recovery resilience.

Yes. We map completely itemized commercial outlines and project estimations following detailed asset evaluation and workflow verification rounds.

Yes. AMC frameworks are completely tailored based directly on your node volume, system architecture footprint, on-site response SLAs, and target budget goals.